Refund and Return Policy

Returns

We want you to be completely satisfied with your purchase. If you are not happy with your order, you may return the product under the following conditions:

1. Eligibility: Items must be unused, in their original packaging, and in the same condition as received.
2. Return Period: Returns must be initiated within 14 days of the delivery date.
3. Non-Returnable Items: Certain items, including perishable goods, custom products, and final sale items, are not eligible for returns.
4. Return Process: To initiate a return, contact us at info@globalproshopllc.com with your order details. We will provide instructions for the return.
5. Return Shipping: Customers are responsible for return shipping costs unless the product was received damaged or defective.

Refunds

Once we receive and inspect your returned item, we will process your refund under the following terms:

1. Refund Approval: If your return is approved, a refund will be issued to your original payment method within 5-7 business days.
2. Partial Refunds: In certain situations, only partial refunds may be granted (e.g., items with missing parts or damaged packaging).
3. Late or Missing Refunds: If you haven’t received your refund within the stated timeframe, check with your bank before contacting us.
4. Exchange Option: If you prefer an exchange, we will be happy to replace your item, subject to stock availability.

For further assistance, contact us at: 📧 Email: info@globalproshopllc.com
📞 Phone: 512-318-2199
🌐 Website: https://globalproshopllc.com

We appreciate your business and strive to provide the best service possible!